User research study
Poor mental health is one of the most significant issues in England. Irrespective of age, income or background, we all know of someone who has, or have personally experienced mental health challenges ourselves. According to Mind, approximately 1 in 4 adults in the UK will experience a mental health problem each year. Nana was recently asked […]
Poor mental health is one of the most significant issues in England. Irrespective of age, income or background, we all know of someone who has, or have personally experienced mental health challenges ourselves. According to Mind, approximately 1 in 4 adults in the UK will experience a mental health problem each year.
Nana was recently asked to undertake user research for Every Mind Matters; a new national platform from Public Health England that “aims to support everyone to feel more confident in taking action to look after their mental health and wellbeing by promoting a range of self-care actions.” The task? To engage with various individuals impacted by mental health conditions on how they would benefit from using the website while also testing its usability.
Listening to peoples’ stories was sometimes very emotional, however the experience was positive and rewarding for all involved. Although it wasn’t the first time she conducted research with sensitive groups, she has learnt a lot and would like to share her learnings with the community of Accessibility in Nottingham.
